How can we help you with your service today?

Start, update, or stop your service online in minutes.

Start New Service

Move Service to a New Address

Change the Account Owner

How would you describe yourself?

I'm a New Customer

I’m a Current Customer

Let’s Start Your New Service

• Your new address.
• Your move-in date.
• A valid form of identification. If you don’t have an ID, you’ll need to pay a deposit. If you’re starting commercial service, you’ll need your tax ID.

Note: If service is currently in your landlord’s name, we’ll transfer ownership to you automatically.

Let’s Move Your Service

It’s easier to change your service address instead of starting new service. We can help you take care of that now.

• Your current address and new address.
• Your move-out and move-in dates.
• An online account. Don’t have one? Register now to manage your service or call 1-877-779-6943.
• If you have a business account, you’ll need to call us to manage your service.

Your move-in date must be no more than 30 days from today.

What will your new ZIP code be?

Let’s Move Your Service

Since you’re already a Con Edison customer, moving your service is simple.

You’ll need your:

• Current and new addresses
• Move-out and move-in dates
• An online account. Don’t have one? Register now to manage your service call 1-877-779-6943.
• If you have a business account, you’ll need to call us to manage your service.

In order to move your service your move date must be no more than 30 days from today.

Looks Like There’s an Issue On Our Side

Please try again or call 1-877-779-6943.

This Address May Not Be in Our Service Area

Please double check your ZIP code and try again.

If you’re leaving Con Edison’s service territory in New York City and Westchester, you’ll need to stop service at your current address before your move.

Why do you need to stop your service?

I’m Moving Within NYC or Westchester

I No Longer Need Con Edison Service

Let’s Move Your Service

It’s easier to change your service address instead of starting a new service. We can help you take care of that now.

You’ll need your:

• Login ID
• Current address and new address
• Move-out and move-in dates
• An online account. Don’t have one? Register now to manage your service call 1-877-779-6943.

In order to move your service your move date must be no more than 30 days from today.

Let’s Stop Your Service

This will only take a few minutes online.

Start Service in Your Name

You’ll need to start service. We’ll ask the current account holder or landlord to stop service, then we’ll transfer ownership to you.

Con Edison's account services and customer-specific information are solely intended for use by the customer who is the account holder or the customer's authorized agent. Any unauthorized entry or use of Con Edison's My Account system is prohibited. Violators will be prosecuted.

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